I've got an account but I can't remember my password?
No problem, just go to the log in page and click on 'Password forgotten? Click here'. Enter the same email address when you registered and we'll send you an e-mail message containing your new password. Some email addresses may take longer to receive the password reminder.

It is also worth mentioning that some email programs may block our emailss from getting to you or may put them into your junk folder. The best thing to do is to add mails from the IP address 94.229.168.15 as safe or have them on your 'white list'.

Do you ship abroad?
Yes, but there is an increase in the standard postage charge. After you checkout we will contact you and inform you of a delivery cost calculated on your total order quantities and weights. We will not take payment until you authorise the delivery charge.

Can I pay by cheque?
Sorry, we do not accept cheques as a payment method from individuals.

Can I pay via Purchase Order?
Yes you can if you contact us first to make the request. This facility can then be enabled on your account.